Using the Psychology of Change Framework in Quality Improvement Efforts at HTCs

NHPCC Engage Webinar

Using the Psychology of Change Framework in Quality Improvement Efforts at HTCs

Once you view the webinar recording, please complete one of the following evaluations based on your interest in CEUs.

This webinar is valid for earning CEUs until September 22, 2025.

To learn more about CEUs offered for the NHPCC Engage Webinars, please review this document.

If you are not pursuing CEUs at all, please visit this link to complete the course evaluation.
If you are pursuing Physical Therapy CEUs, please visit this link to first complete the evaluation, and then the quiz. The quiz link is at the end of the evaluation.
If you are pursuing CEUs for other disciplines– including those for physicians, nurses, nurse practitioners, physician assistants, or social workers, or you need a certificate to petition for credit from your Board - please visit this link and complete the required course evaluation.

If you have any questions, please email nhpcc@athn.org.

Original Webinar Date: September 22, 2023

from 1:00 pm

- 2:00 pm

EST

Description:

This webinar will focus on the Institute for Healthcare Improvement’s Psychology of Change Framework. The Psychology of Change includes five interconnected elements focused on the human side of change, and is a tool designed to help organizations promote and sustain improvement efforts and activities. Dennis Deas, Improvement Advisor and Managing Director of Deas & Associates, will provide an overview of several key frameworks used in improvement science, such as Deming’s System of Profound Knowledge and Diffusion of Innovations, and the domains of the Psychology of Change Framework. Bill Berger, Special Program Administrator, Center for Treatment of Bleeding & Blood Clotting Disorders-Washington University in St. Louis, and Siera Gollan, QI Program Coordinator, Center for Blood Disorders at Augusta University, will discuss how they have applied principles from the Psychology of Change Framework to quality improvement projects in their HTCs. Please join us to learn practical tools to apply to your quality improvement work at your HTC.

This webinar is jointly provided by Partners for Advancing Clinical Education (PACE) and ATHN and is subcontracted to Redefine Health Education for PT/PTA CE credit in many states. There is no cost associated with this webinar.

CE Broker # for PT CEUs: Live = 20-1105168, On-Demand = 20-1105170

Learning Objectives:
At the conclusion of this webinar, participants will be able to:

Describe Deming’s System of Profound Knowledge and the role for Psychology of Change.
State Rogers Diffusion of Innovations and the ‘attributes’ as described by Rogers that influence the individual to adopt a change or not.
Share an example of how an HTC has incorporated components of the Psychology of Change in their work.
Explain how you could apply a technique from the IHI Framework for Psychology of Change to your quality improvement work at your HTC.

Presenters:

Bill Berger, MS, MSW, Special Program Administrator, Center for Treatment of Bleeding & Blood Clotting Disorders-Washington University in St. Louis
Dennis Deas, MBA, Managing Director, Deas & Associates
Siera Gollan, PhD, RN, Quality Improvement Coordinator, Center for Blood Disorders at Augusta University