This webinar is focused on sharing practical information to overcome challenges related to insurance in the HTC setting. Presenters will share how their HTC teams support patients in making insurance decisions, as well as their strategies for navigating insurance processes – such as prior authorizations and denials – among HTC team members.

Becky Burns, Chief Operating Officer of the Bleeding and Clotting Disorders Institute, located in Peoria, IL, will share information on supporting patients in the selection of insurance plans. She will highlight key considerations for patients with bleeding disorders, ways that HTC staff can support patients in making insurance decisions, and areas of caution when selecting an insurance plan. Shanna Mattis, Social Worker with the Hemophilia of Georgia Center for Bleeding & Clotting Disorders of Emory, will demonstrate how her HTC troubleshoots when a patient doesn’t have access to medications based on their insurance coverage. Erin Kavanagh, Executive Director of the Louisiana Center for Bleeding and Clotting Disorders, will discuss how her HTC manages expectations around insurance with patients, how the HTC team collaborates across disciplines and departments to navigate insurance approvals and denials, and the role the HTC team plays in calmly reassuring patients about insurance. Finally, My Nguyen, Pharmacist and PA with the University of South Florida HTC, will describe key elements in insurance prior authorizations and the strategies and tools his team uses to avoid and respond to denials.

This webinar is free and open to all disciplines working in an HTC. CEUs are available for physicians, nurses, nurse practitioners, physician assistants, and social workers. This webinar is jointly provided by Partners for Advancing Clinical Education (Partners) and ATHN. Please join us!