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Using the Psychology of Change Framework in Quality Improvement Efforts at HTCs

Original Webinar Date: September 22, 2023

 from 1:00 pm

 - 2:00 pm

 EST

Description:

This webinar will focus on the Institute for Healthcare Improvement’s Psychology of Change Framework. The Psychology of Change includes five interconnected elements focused on the human side of change, and is a tool designed to help organizations promote and sustain improvement efforts and activities. Dennis Deas, Improvement Advisor and Managing Director of Deas & Associates, will provide an overview of several key frameworks used in improvement science, such as Deming’s System of Profound Knowledge and Diffusion of Innovations, and the domains of the Psychology of Change Framework. Bill Berger, Special Program Administrator, Center for Treatment of Bleeding & Blood Clotting Disorders-Washington University in St. Louis, and Siera Gollan, QI Program Coordinator, Center for Blood Disorders at Augusta University, will discuss how they have applied principles from the Psychology of Change Framework to quality improvement projects in their HTCs. Please join us to learn practical tools to apply to your quality improvement work at your HTC.

This webinar is jointly provided by Partners for Advancing Clinical Education (PACE) and ATHN and is subcontracted to Redefine Health Education for PT/PTA CE credit in 41 states. There is no cost associated with this webinar.

CE Broker # for PT CEUs: Live = 20-1105168, On-Demand = 20-1105170

Learning Objectives:
At the conclusion of this webinar, participants will be able to:
  1. Describe Deming’s System of Profound Knowledge and the role for Psychology of Change.
  2. State Rogers Diffusion of Innovations and the ‘attributes’ as described by Rogers that influence the individual to adopt a change or not.
  3. Share an example of how an HTC has incorporated components of the Psychology of Change in their work.
  4. Explain how you could apply a technique from the IHI Framework for Psychology of Change to your quality improvement work at your HTC.
Presenters:
  • Bill Berger, MS, MSW, Special Program Administrator, Center for Treatment of Bleeding & Blood Clotting Disorders-Washington University in St. Louis
  • Dennis Deas, MBA, Managing Director, Deas & Associates
  • Siera Golan, PhD, RN, Quality Improvement Coordinator, Center for Blood Disorders at Augusta University
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The NHPCC is funded through the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Comprehensive Hemophilia Diagnostic and Treatment Centers’ grant #UC8MC24079. The information and content provided here are those of the NHPCC and should not be construed as the official position or policy of, nor should any endorsements be inferred by, HRSA, HHS, or the U.S. government.
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